We just want to say a massive thank you to Pentelei and Marelli for pushing things forward swiftly and keeping in constant communication - nothing was too much hassle and truly went above and beyond to ensure this dress fitted perfectly - allowing room for adjustment and growth over the coming weeks/months.
We initially visited a seamstress who seemed to have 'overmeasured' by approx 8cm, which was flagged by Pentelei, Marelli then raised the concern with us and organised a video call to double check and confirm sizing - Pentelei was correct, it was too big. Fortunately this was raised early on, rectified quickly and added no delays.
The timezone differences between us in the UK and Marelli in the US, was not an issue. We often had responses regardless of it being a weekend or not - which we were super thankful for considering we ordered on quite short notice.
A couple of weeks go by and we are informed that the dress is ready for shipment, having received photographs it looked tiny, but we all know pictures don't do things justice at the best of times and it was super difficult to imagine it on our daughter, because of how deceivingly small the images made it look - I raised my concern with Marelli who confirmed the sizings and got more photographs from Pentelei in the meantime we double, triple, quadruple checked our side and all seemed to marry up but the initial thought of it being too small knocked me sick, hubby to be was adament it was fine (you know, Mr Always Right). I just wanted the perfect dress for our little girl. Long story short, I worried for nothing it was perfect!!
Again, just wanted to iterate our massive thank you. Communication and customer service was amazing.
We aren't normally the type to leave reviews, but it would be rude not too for the all the support we have received. I really hope this review helps anyone who is on the fence about ordering, to just go for it.
All the best,
Mr & Mrs Newell to be.
I wish I could give more than 5 stars because WOW!!!! I found Marelli Exclusive online and fell in love with the Rachel dress. I reached out for more information and spoke with Margarita, who went above and beyond to assist me. Margarita answered every question I had, explained the process of ordering the dress and what I needed (ie- measurements, etc). Only seeing the dress online, I was a bit apprehensive about ordering it since I had not tried it on or seen it in person. Before ordering, I requested photos of the fabric, which was received, and Margarita suggested trying on very similar dresses to make sure I likes that style. After trying on similar dresses, knowing this was the style I wanted. I got my measurements taken by a seamstress and ordered my dress. The dress arrived sooner than expected! I tried it on right away, and it fit absolutely perfect! No adjustments or altering needed at all. I'm so obsessed with my dress and can not wait to wear it for my big day! Thank you Margarita and Marelli Exclusive for my dream dress!!!!
I couldn’t be happier with the custom order process as well as the final product! Great service and communication to ensure the measurements were accurate and the dress arrived on schedule.
The design, quality of materials, and workmanship were stunning and impeccable!
The most perfect communion dress!
It’s an amazing dress and fits my daughter perfectly. The description of the dress is exactly how it looks like in person.
I received my daughters’ dresses and ALL I can say is that THEY ARE JUST STUNNING !
I don’t even know where to start… from the Visual, the Quality, the details … the softness. We (our family) just said in choir “waow” when we opened the parcel… they made unanimity. We all looking forward to see them wear the dress on the big day!
A special thanks to Margarita who demonstrated an incredible support throughout the process!
I definitely recommend Marelli Exclusive Boutique.
I can’t describe the beauty of my wedding gown, every detail was perfect. I’m more than thankful for your work.
Saying “I do” in a “Maria Anette” dress under the Hawaiian sun is all the magic a girl could wish for!
With timeless grace and an elegant silhouette, this wedding dress never goes out of style. It is a beautiful piece of art, very elegant and the same time nothing fussy or overly complicated, just smooth lines. The fabric and details suited my beach wedding and my body type just perfectly.
Margarita is very professional, and knowledgeable, she was very attentive to details, and incredibly communicative throughout the entire process!
I purchased my dress 1,5 months away from my wedding day- on September 13th and it was ready on October 9th and shipped to me on the next day.
Margarita and her team did such a great job, they went above and beyond to make sure my experience was an unforgettable one!
Thank You, Marelli Exclusive for helping me make my "special day" a reality!
This dresss is exquisite. The details of the overlay and the beautiful lace trim are just so beautiful and unique. The representative who helped me online worked hard to make sure she had all the correct measurements and it paid off - the dress fit absolutely perfectly. The quality of the dress is far superior to anything I saw in my price range and it was shipped from Eastern Europe on time with a week to spare before my wedding. I’m very pleased and so grateful to the seamstress who made my dream dress a reality. Marelli Exclusive is a wonderful company and my experience with them was just fantastic.
We imagined the dress will be gorgeous but couldn't imagine how gorgeous it would be when we saw it in person! It is STUNNING, it's dreamy, it's perfect! My daughter felt like she was a real princess in a fairytale and I couldn't take my eyes off of her ❤️
Thank you Marelli Exclusive for your outstanding service and help in picking this dress to fit our princess like a glove. I hope every girl and woman gets to feel this magical and gorgeous when wearing your dresses!
We highly recommend getting your special dress with Marelli Exclusive. It will exceed your expectations!!!
This dress was beautiful! The tulle was supper nice not itchy. The owners also reached out before making the dress to ensure measurements. It was a pleasure working with them !
just wanted to share some pics from our special day! thank you so much for the most beautiful dress!
This dress I ordered for my daughters first communion and I got it just as pictured except I asked for no train I was scared of ordering because I had never ordered from Marelli but customer service was 10/10 and fit my daughter like a glove she loved it and so everyone else! Totally recommend
I absolutely loved working with Marelli Exclusive boutique for my daughters first communion dress. I was a little hesitant to order online when I couldn’t find anything local but Margarita communicated with me every step of the way. She went over our timeline, reviewed my daughters measurements to ensure we were ordering the correct size, and even contacted the designer on specific questions I had. My daughters dress arrived on time and was even more beautiful in person. She looked like an angel. My experience with Marelli Exclusive was flawless and I would absolutely recommend buying all your special occasion dresses from them.
Wow. This dress is everything I wanted it to be. Amazing quality, incredible material, gorgeous detail and fits me almost perfectly. I’m extremely obsessed with this dress and cannot wait to wear it on the day of my wedding. So pleased!!!!!!
I received the dress, veil and headpiece today. They’re absolutely beautiful! Everything about each item is better than I imagined. I can’t thank you and the girls enough for helping and working with me through this whole process. Thank you for being so patient with me as well.
I got my dress. It's gorgeous. It's so good that we saw the design the same way. And everything turned out the way I imagined. But there is one disadvantage, it does not fasten to the end. Although I didn't put on weight. But it gives me an incentive to lose a little weight for the wedding.
Ordered standard size. My hips are a little smaller, I have time to get it taken in but other than that I love the dress.
I absolutely loved working with Marelli Exclusive to create my wedding dress. They communicated with me every step of the way and provided an easy how-to guide on measuring myself for my custom dress. They also communicated with me regarding timelines and when my dress would be delivered. When I received my dress, I tried it on right away and it fit like a glove! It looks exactly like the pictures online and I didn't need to have it altered at all. I would absolutely recommend buying your custom-made wedding dress from Marelli Exclusive!
I have receive the dress and it looks absolute beautiful! Only thing is that I have to slim my upper arms down a bit, it was a bit tight there so couldn't get the dress up on my shoulders but that shouldn't be a problem.
My daughter loves this dress and wants to wear it all the time, she even tried to wear it out during a snow storm! My daughter is very petite and this dress makes her feel like a “big kid princess” she says. Beautiful quality and the detail is exquisite! My family asked where we found such a striking dress. Not something you will find in a store, it’s a true gem I will recommend this shop to other parents looking for specialty dresses! Thanks Marelli
I purchased 3 gowns from this company and one was more beautiful than the other.
